Whitworths Sugar Customer Survey Draw T&Cs 2025.
T&L Sugars Limited – UK Prize Competition Standard Terms and Conditions
The promoter is T&L Sugars Limited, of Thames Refinery, Factory Road, Silvertown, London, E16 2EW, England, company registration number 07318607.
2.1 The title of the competition is Whitworths Sugar Customer Survey Draw T&Cs 2025.
2.2 To enter the draw, entrants must fill Whitworths Sugar Customer Survey in full and provide their full name and email address. By filling the Customer Survey, the entrant will automatically enter the draw for a chance to win £50 to redeem towards their next Whitworths Sugar order.
3.1 The competition will run from 9:00 am GMT+1 on 24th of January 2025 (the "Opening Date") to 12:00 pm GMT+1 on 13th of February 2025 (the "Closing Date") inclusive.
3.2 All competition entries must be received by the T&L Sugars Limited on the Closing Date. All competition entries received after the Closing Date are automatically disqualified.
(a) entrants must complete the Customer Survey sent to you by email.
(b) all entries must be made directly by the individual entering the competition.
(c) and to be considered a valid entry, entries must be submitted using the entry method outlined on the email sent to you.
3.4 The entrants must have purchased from www.whitworths-sugar.co.uk in the past in order to answer the Customer Survey correctly and be entered in the draw.
3.5 T&L Sugars Limited will not accept:
(a) responsibility for competition entries that are lost, mislaid, damaged or delayed in transit, regardless of cause, including, for example, as a result of any postal failure, equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind; or
(b) proof of posting or transmission as proof of receipt of entry to the competition.
3.6 By entering the competition, participants agree to the terms and conditions of the competition, the terms of our Privacy Policy located here, and participants will only be contacted by T&L Sugars Limited if they consent or opt in to electronic mail marketing. Owing to exceptional circumstances outside its’ control and only where circumstances make this unavoidable, T&L Sugars Limited reserves the right to cancel or amend the competition or these terms and conditions at any stage but will always endeavour to minimize the effect on participants in order to avoid undue disappointment.
3.7 The prizes of the competition will be drawn at random from all complete entries within seven working days of the Closing Date 13th of February 2025 by Random.org.
4.1 The competition is only open to all residents in the UK aged 18 years or over and have received invitation from T&L Sugars Limited and the following email ‘Got 2 Minutes? Enter Our Survey For A Chance to Win £50 off your Next Purchase 💰’ from the following email address: hello@whitworths-sugar.co.uk, except:
(a) employees of the T&L Sugars Limited or its holding or subsidiary companies;
(b) employees of agents or suppliers of T&L Sugars Limited or its holding or subsidiary companies, who are professionally connected with the competition or its administration; or
(c) members of the immediate families or households of (a) and (b) above.
4.2 In entering the competition, you confirm that you are eligible to do so and eligible to claim the prize you may win. T&L Sugars Limited may require you to provide proof that you are eligible to enter the competition.
4.3 T&L Sugars Limited will not accept competition entries that are:
(a) automatically generated by computer or created by artificial intelligence (including but not limited to chatbots such as ChatGPT or similar software applications);
(b) completed by third parties or in bulk;
(c) illegible, have been altered, reconstructed, forged or tampered with;
(d) photocopies and not originals; or
4.4 There is a limit of one entry to the competition per person or per household.
4.5 T&L Sugars Limited reserves all rights to disqualify you if your conduct is contrary to the spirit or intention of the prize competition.
5.1 The prize or prizes are £50 voucher, in the form of a discount code to be redeemed exclusively on www.whitworths-sugar.co.uk on your next order. The prize must be used in a single transaction, as any unspent balance will not be carried over or refunded. The voucher needs to be used within 30 days of receipt and ONE are available to be won.
5.2 The prize is non-exchangeable, non-transferable, and is not redeemable for cash or other cash prizes.
5.3 Prizes are subject to availability and in the event that the prizes offered are unavailable due to circumstances beyond T&L Sugars Limited’s control, T&L Sugars Limited reserves the right to offer an alternative prize of equal value.
5.4 In order to claim the prize, you must fill the Whitworths Sugar Customer Survey in full.
6.1 The decision of T&L Sugars Limited OR the independent auditor nominated by T&L Sugars Limited is final and no correspondence or discussion will be entered.
6.2 T&L Sugars Limited will contact the winner personally via email.
6.3 T&L Sugars Limited will either publish or make available information that indicates that a valid award took place. To comply with this obligation T&L Sugars Limited will publish the surname and county of major prize winners and, if applicable, their winning entries in www.whitworths-sugar.co.uk on 21st of February 2025 (Announcement Date).
6.4 If you object to any or all of your surname, county and winning entry being published or made available, please contact the T&L Sugars Limited. In such circumstances, T&L Sugars Limited must still provide the information and winning entry to the Advertising Standards Authority on request.
7.1 Each winner will need to follow the instructions in the notification message to reply with any required information, such as their full name and postal address. T&L Sugars Limited must have received all the required information within two (2) days of first notification.
7.2 The prize will be dispatched within two (2) of days from the date of T&L Sugars Limited verifying the winner and receiving the winner’s prize acceptance and required information.
7.3 The prize can only be sent to the contact details provided by the winner. The prize may not be claimed by a third party on your behalf.
7.4 T&L Sugars Limited will make all reasonable efforts to contact the winner. If the winner cannot be contacted or is not available or has not claimed their prize within TWO of days of the Announcement Date, T&L Sugars Limited reserves the right to offer the prize to the next eligible entrant selected from the correct entries that were received before the Closing Date.
7.5 T&L Sugars Limited does not accept any responsibility if you are not able to take up the prize.
To the fullest extent possible in law, T&L Sugars Limited do not accept liability for any losses or claims whatsoever arising out of participation in the Prize Draw and the acceptance of any prize.
9. Data protection and publicity
9.1 T&L Sugars Limited will only process your personal information as set out in condition 6.3 and 6.4 with relation to our Privacy Policy (Privacy Policy | Tate & Lyle Sugars (tateandlylesugars.com)).
10.1 If there is any reason to believe that there has been a breach of these terms and conditions, T&L Sugars Limited may, at its sole discretion, reserve the right to exclude you from participating in the competition.
10.2 T&L Sugars Limited reserves the right to hold void, suspend, cancel, or amend the prize competition where it becomes necessary to do so.
10.3 The competition is governed by the law of England and Wales and the Courts of England and Wales will have exclusive jurisdiction.